Privacy Policy

1. Scope and Legal Governance

ZipeerTech (“we”, “our”, or “us”), operating from E-3, Block E, Sector 1, Noida, Uttar Pradesh, India, is committed to safeguarding personal data. This Privacy Policy governs our collection, storage, processing, and transfer of personal information when you visit zipeertech.in, submit project inquiries, or engage our custom software development services.

We comply with applicable global data privacy regulations, including:

• India’s Digital Personal Data Protection Act, 2023 (DPDP Act 2023): Regulating data fiduciary obligations, consent architecture, and data principal rights.
• EU & UK General Data Protection Regulation (GDPR / UK-GDPR): For visitors and business clients residing within the European Economic Area and the United Kingdom.
• California Consumer Privacy Act (CCPA / CPRA): For residents of California, United States.

2. Information We Collect

We collect personal data strictly on a need-to-know, lawful basis:

• Inquiry & Consultation Data: When you submit discovery forms or schedule a technical call, we collect your full name, business email address, phone/WhatsApp number, company name, approximate budget, and project requirements.
• Technical Telemetry: Anonymized IP addresses, browser user-agent, operating system, and session performance metrics (such as Largest Contentful Paint and interaction latencies) to maintain infrastructure availability and security.
• Client Onboarding Data: Billing contact details, GSTIN (for Indian entities), corporate registration numbers, and wire transfer coordinates for contracted projects.

3. Cookie Policy & Consent Management

We employ a minimal, transparent cookie architecture. When you first visit our site, our consent banner allows you to Accept, Decline, or Customize cookie categories:

You can withdraw or update your cookie preferences at any time by clearing your browser cache or clicking the Cookie Settings control.

4. Purpose of Data Processing

We process personal data solely for the following legitimate purposes:

• Formulating detailed architectural scopes, feasibility assessments, and pricing estimates.
• Drafting mutual Non-Disclosure Agreements (NDAs) and Master Services Agreements (MSAs).
• Coordinating live sprint demos and direct developer communication via Slack, Teams, or email.
• Fulfilling legal tax invoicing and accounting obligations under Indian statutory regulations.

We never sell, rent, monetize, or trade client personal information to third-party data brokers or marketing networks.

5. Data Retention Periods

We retain consultation and sales inquiry records for a maximum of 24 months from the date of last contact, after which records are permanently deleted or irreversibly anonymized. For contracted clients, project invoices and signed legal agreements are retained for 7 years in compliance with Indian corporate tax and statutory record-keeping laws.

6. Your Rights (DPDP Act, GDPR & CCPA)

Depending on your jurisdiction, you have the following enforceable legal rights regarding your personal information:

• Right to Access & Portability: Request a copy of all personal data we hold about you in a machine-readable format.
• Right to Correction: Request immediate rectification of inaccurate or incomplete contact records.
• Right to Erasure (“Right to be Forgotten”): Request the permanent deletion of your inquiry data from our databases.
• Right to Withdraw Consent: Revoke consent previously granted for communications or non-essential cookies at any time.
• Right to Nominate (DPDP Act): Nominate an individual to exercise data rights in the event of incapacity.

7. Grievance Officer & Contact Details

In accordance with India’s Digital Personal Data Protection Act 2023 and Information Technology Act 2000, our designated Grievance & Privacy Officer is available to handle any data protection questions or deletion requests: